Privacy policy

John Oliver Designs respects your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or make a purchase.

### Information We Collect

**Information You Provide:**
- Name, email address, shipping address, billing address
- Payment information (processed securely through Shopify Payments)
- Custom embroidery details and preferences
- Order history and communication preferences

**Automatically Collected Information:**
- Browser type, IP address, device information
- Pages visited, time spent on site, referring website
- Cookies and similar tracking technologies

### How We Use Your Information
- Process and fulfill your orders
- Communicate about your order status
- Send promotional emails (with your consent)
- Improve our website and customer experience
- Prevent fraud and maintain security
- Comply with legal obligations

### Information Sharing
We do not sell your personal information. We share information only with:
- Service providers who help us operate our business (Shopify, payment processors, shipping carriers)
- Law enforcement when required by law
- Business transfers (in the event of a merger or sale)

### Your Rights
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Disable cookies through your browser settings

### Data Security
We implement appropriate security measures to protect your information. However, no method of transmission over the internet is 100% secure.

### Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these sites.

### Children's Privacy
Our website is not intended for children under 13. We do not knowingly collect information from children.

### Changes to This Policy
We may update this Privacy Policy periodically. Changes will be posted on this page with an updated "Last Updated" date.

### Contact Us
For questions about this Privacy Policy, contact us at:
johnoliverdesigns@gmail.com